Rapid Data is an online platform with integrated modules that allow for seamless reporting on any job or project. It has been custom-made, extensively tested and continuously improved for over a decade.
We can offer you access to this platform to help you increase your performance and monitoring of each job in real time.
Our Gateways module allows external customers to deliver an electronic works order that is then processed into Rapid Data.
This module tracks and time stamps every step in the process â€“ delivering a fast and accurate timeline for customers.
RAPID DATA MOBILE PLATFORM
A fully-integrated mobile platform is linked to the back end. This enables all field technicians to update work completed, send photos and close off each job in real time, which then seamlessly updates the Rapid Data Job Management module.
ONLINE CUSTOMER ACCESS
All jobs can be tracked by customers online in real time, or by viewing records after the job is completed.
PHOTO AND DOCUMENT INTEGRATION
Every job requires step-by-step photos to be taken. These are then automatically uploaded alongside the relevant documentation, allowing Vircom EMS to audit each photograph in real time.
KPI AND SLA MANAGEMENT
Our system provides a time and date stamp for every step in the process, enabling accurate monitoring of performance in real time. This enables you to measure on-the-job performance against set key performance indicators and ensure we all deliver on your customer’s expectations. Real-time reporting allows for quick and accurate analysis to manage potential issues.
Our integrated logistics module enables us to track all stock movements in real time and report on every stage from uplift to delivery or installation.
Our invoicing module enables you to generate invoicing data in real time and then generate pro forma data for any contractor or supplier.
INTEGRATION WITH GOOGLE MAPS, EARTH AND STREETVIEW
We don’t get lost very often thanks to our integration with Google Maps.